Digital Subscriptions

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  1. My App keeps "crashing"

    If you have not yet downloaded the “Discovery Girls” app from the iTunes store, please do so. This is a free app available at in the the iTunes store. Unfortunately, some users have experienced problems with the app crashing. If this happens, you should ...

    04/22/2016 - 18:32

  2. How can I share feedback with you about the “Discovery Girls” App?

    Please e-mail us at support@discoverygirls.com or contact us with your comments, insights, and suggested improvements. While we can't respond to every e-mail, we will be reading every comment and doing our best to address any concerns and ideas you ...

    04/22/2016 - 18:32

  3. My issue is stuck at the "Processing" stage—what do I do?

    This happens occasionally when the iPad interrupts the processing of the issue. Typically restarting the app will resolve the issue. If not, you can always delete and re-install the app. You will never have to pay again for something you've already ...

    04/22/2016 - 18:32

  4. I don't see all the issues I've purchased.

    First, make sure you're signed in to the same account you purchased the issues with. If so, hit the "Missing Issues?" button on the upper right-hand corner of the Library tab. If this does not solve the problem, please  contact us. Digital ...

    04/22/2016 - 18:32

  5. How do I delete an issue?

    In your Library list, you'll see a button to the right of each issue that says Archive. Tap this button, and you will delete the issue from active storage on your device. At any time, You can always re-download those issues again later at no charge. ...

    04/22/2016 - 18:32

  6. How do I cancel my subscription or get a refund?

    To cancel your subscription or get a refund please contact us. We can only issue refunds on iPad subscriptions purchased directly through “Discovery Girls”, not through Apple iTunes. Digital Subscriptions ...

    04/22/2016 - 18:32

  7. Can I transfer my subscription to another device?

    You may access your purchased issues or subscription on all iOS devices: iPad, iPhone, iPod Touch running the “Discovery Girls” app if you're signed in with the same iTunes account. Just download the app, make sure you are signed into the same iTunes ...

    04/22/2016 - 18:32

  8. What is your privacy policy?

    You can find our privacy policy here. Digital Subscriptions ...

    04/22/2016 - 18:32

  9. If I'm a “Discovery Girls” print subscriber already, can I transfer my subscription to the iPad?

    We do not yet have a procedure in place to accommodate this, but we are working on being able to accommodate such requests shortly. Digital Subscriptions ...

    04/22/2016 - 18:32

  10. I don't see the issues I've purchased or downloaded before?

    If the issues you've purchased are not listed in your Library, first make sure you're on the same iTunes account you originally purchased the issues with. If so, hit the "Missing Issues?" button in the upper right corner of the Library ...

    04/22/2016 - 18:32

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Subscribe for one year only for 19.95!