Subscriber Customer Frequently Asked Questions

How do I order a subscription to Discovery Girls magazine?
How much is a subscription to Discovery Girls magazine?
How often will I get a magazine?
What should I do if I miss an issue of my subscription to Discovery Girls?
When will my subscription expire?
How many issues do I have left in my subscription?
How Do I Notify You Of A Change Of Address?
Can I change my "bill to" or "ship to" information?
How do I make a payment for Discovery Girls?
How do I renew my subscription to Discovery Girls?
What should I do if I receive a damaged issue of Discovery Girls?
Where can I get general information about my account?
How do I cancel my subscription?
How do I contact customer service?

How do I order a subscription to Discovery Girls magazine?

You may place you order online or via postal mail:

• Click here to order online.
• Mail your order to:
  Discovery Girls
  
  P.O. Box 420235
  Palm Coast, FL 32142-0235
  
  **Please do not send submissions or other editorial mail to this address. Instead, click here.
  

How much is a subscription to Discovery Girls magazine?

Subscription prices are:

• U.S. Orders
  • 1 year - $19.95 U.S. Funds
  • 2 year - $29.95 U.S. Funds
• Canada Orders - **Orders to Canada must be prepaid in U.S. funds**
  • 1 year - $26.00 U.S. Funds
  • 2 year - $42.00 U.S. Funds
• International Orders - **Orders to international addresses must be prepaid in U.S. funds**
  • 1 year - $32.00 U.S. Funds
  • 2 year - $52.00 U.S. Funds

How often will I get a magazine?

Discovery Girls is published every other month, so you will receive six (6) issues per year. You can expect to receive your subscription issue 2 weeks prior to the issue date. For example, you will receive your October/November subscription issue in mid-September.

What should I do if I miss an issue of my subscription to Discovery Girls?

If you have seen the latest issue of Discovery Girls on the newsstand but have not yet received your copy, it's probably in the mail and will arrive shortly. Please wait until the 30th of the month prior to the current issue month (i.e., July 30th for the August/September issue) before reporting a problem. If you have missed an issue, click here or write to us at:

Discovery Girls, Inc.
P.O. Box 420235

Palm Coast, FL 32142-0235

If you have recently ordered a new subscription of Discovery Girls and have not yet received your first issue, please be aware that it takes 8 to 10 weeks to start your subscription. If more than 10 weeks have passed since you placed your order and you still have not received your first issue, please click here to notify customer service.

When will my subscription expire?

To find out when your subscription will expire, click here

How many issues do I have left in my subscription?

To inquire about your subscription, click here.

How Do I Notify You Of A Change Of Address?

To notify us of a change of address, click here.

Can I change my "bill to" or "ship to" information?

To notify us of a change of address, click here.

How do I make a payment for Discovery Girls?

To make a payment for your Discovery Girls subscription, click here or send a check or money order (U.S. funds only) with your invoice to Discovery Girls, Inc., P.O. Box 421591-8299, Palm Coast, FL 32124-0235. Please do not send cash.

How do I renew my subscription to Discovery Girls?

We will contact you well in advance of your subscription expiration date by mail so that you will not miss a single issue of Discovery Girls. If you think you have missed renewal notices because you have recently moved, be sure to send us your change of address.

To renew your subscription, click here, or send your renewal request to Discovery Girls, Inc., P.O. Box 420235, Palm Coast, FL 32142-0235. Renewal instructions must be received 6-8 weeks prior to subscription expiration to assure delivery without a break in service.

What should I do if I've received a bill, but have already paid?

If you have received a bill after you paid for your subscription, the bill and your payment probably crossed in the mail. You can check your account status at any time to verify that we have received your payment :click here. If you feel that there has been an error in processing your payment, click here to provide additional information to resolve the problem.

What should I do if I receive a damaged issue of Discovery Girls?

If your copy of Discovery Girls is damaged by postal delivery, please click here. We will send you a new copy.

Where can I get general information about my account?

All general inquiries regarding your account may be handled online: click here.

Your Magazine Label contains valuable information about your subscription. To ensure that your magazine is delivered to you in the most efficient manner, please verify that your street number, street name, city, state, and zip code are correct. This allows the post office to assign the correct +4 zip code, which speeds the delivery of your magazine. To expedite customer service requests online, please provide your name and address exactly as it appears on your magazine's mailing label. Once your online account is established, you will be identified by your email address for future customer service requests. When contacting us via postal mail, please provide a copy of your magazine's mailing label with your correspondence. If you do not have a copy of your label, please write your name, address and postal code exactly as it appears on your label.

How do I cancel my subscription?

To cancel your current subscription, please contact us in writing at Discovery Girls, Inc., P.O. Box 420235, Palm Coast, FL 32142-0235.

How do I contact customer service?

All general inquiries or problems regarding your account may be handled online: click here. To contact us in writing, please send your inquiries to Discovery Girls, Inc., P.O. Box 420235, Palm Coast, FL 32142-0235.